“Offering the neighborhood with high quality automobile upkeep and restore, for any automobile they drive, is crucial to our position as an unbiased different to sellers and specialty outlets,” he explains.
In line with Mr. England, one other key element to their unique advertising and marketing was the title of their enterprise. “We select to say auto care as a substitute of auto restore in our title,” he explains, “to replicate the significance we place on preventive upkeep.”
As an alternative of simply specializing in repairing prospects automobiles once they break down, he continues, “We arrange a scheduled upkeep program to maintain their automobiles in good operating situation all year long, avoiding expensive repairs down the highway.”
Ms. Weaver is fast to level out that that their slogan line, Wanting Out For You and Your Automobile, speaks to this emphasis on preventative upkeep and customer support.
“Now we have a whole bunch of loyal prospects who maintain coming again to us as a result of they know that we’ll at all times take excellent care of their automobile,” she says.
A great preventative upkeep plan, she says, “isn’t one thing that our techs simply pull off the shelf.” The person buyer’s driving habits drive the small print of the plan. “Every upkeep plan is personalized to the person driver and their automobile.”
After over 25 years successful the award for greatest auto restore store in Howard County Maryland and over 700 5-Star opinions, buyer testimonials are quite a few and distinctive. As anticipated, some are fairly memorable, Ms. Weaver says, together with a buyer with over 500,000 miles (and nonetheless counting) on his automobile and one other buyer who drives all the best way from his new residence in Pennsylvania for normal upkeep on his automobile.
