The Retailer of the Yr award on the Auto Dealer Retailer Awards went to Crompton Approach Motors (underneath 50 automobiles); Alex Scott (50-100 automobiles); and Peter Vardy (over 100 automobiles).
From an attractive digital expertise to excellent customer support, the Retailer Awards recognised the highest performing automotive retailers within the UK throughout seven completely different classes, together with the Buyer Expertise Award. Based mostly on one of many largest thriller procuring workout routines of its kind, the class noticed 1,000 of Auto Dealer’s finest performing retailers step by step whittled down to 3 winners by way of three thriller procuring phases: e-mail (1,000 retailers), phone (500 retailers) after which a full digital audit (150 retailers).
The winners of the Buyer Expertise Award have been Promotors (underneath 50 automobiles); Humphries and Parks (50-100 automobiles); and Harwoods (over 100 automobiles).
Retailers have been additionally capable of self-nominate for The Rising Star Award, which identifies these burgeoning companies which are destined to set the business alight. This yr’s winner was Automobile Join Bristol.
Auto Dealer’s Group gross sales director, Rebecca Clark, mentioned: “Not solely did we use a really prestigious judging panel of consultants this yr, but additionally the opinions of 1000’s of automobile patrons, an in-depth evaluation of 1000’s of knowledge factors from throughout our market, and in addition one of many largest thriller procuring workout routines of its sort. This yr’s finalists and general winners completely signify the perfect of British automotive retailing and we’re thrilled to have the ability to recognise and rejoice their unbelievable success. The business’s response to the pandemic has been massively spectacular – the dedication, the innovation and the dedication to service has been unbelievable to see. We’ve by no means been prouder to be part of this business or to be a companion for our prospects.”
