Inaccurate and inconsistent automobile info contained in as many as 300 disparate dealership techniques is stifling progress, creating inefficiencies, and leaving vendor teams open to non-compliance irregularities.
Autofinity’s CEO Andy Whitehair mentioned: “The a number of techniques within the vendor’s eco system have particular functions and duties to fulfil however aren’t suitable and nor are they set as much as collate wealthy information on every automobile.
“One of many vendor teams we’re speaking to has undertaken a techniques audit throughout its 35-strong dealership group representing six manufacturers they usually have present in a few of their companies, as many as 300 techniques are in use. It may effectively embrace purposes like Outlook, besides, that’s an outstanding quantity of data sitting in techniques, which invariably don’t discuss to one another.”
Autofinity reported that due to employees having to enter information manually into the number of techniques in operation, automobile info equivalent to worth and spec is mis-keyed which, if finance citation software program is in use on on-line advertising and marketing channels, can see vendor teams fall foul of Monetary Conduct Authority rules.
In the meantime, usually inadvertently, the enterprise turns into reliant upon particular person specialists who’ve developed a deeper understanding of 1 explicit system, which is harmful once they depart the enterprise.