Volkswagen Commercial Vehicles launches new online service portal

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Volkswagen Business Autos has launched a brand new on-line portal.

It permits van homeowners to ebook their subsequent service with stay pricing and availability.

The net service reserving software is totally built-in with the shopper’s automobile historical past, which suggests energetic service plans and required upkeep are routinely displayed.

Homeowners can search utilizing their automobile registration quantity and select their nearest Van Centre earlier than deciding on which servicing and MOT jobs they’d wish to ebook.

A stay calendar permits prospects to pick their most well-liked date, time, and whether or not they’d wish to go for automobile drop-off, automobile assortment, and if a mortgage automobile is required.

Kirsi Stewart, digital supervisor at Volkswagen Business Autos, mentioned: “We all know from our earlier on-line service reserving software that more and more van homeowners wish to work together with us digitally and at a time that’s handy to them. This new software enhances affords many extra parts, placing prospects first, and is a superb addition to the general aftersales expertise.

“The software supplies clear pricing choices and real-time availability, taking the pressure out of servicing and upkeep. Making life simpler at each step is on the coronary heart of our Working With You buyer promise, which additionally consists of cell servicing and prolonged opening hours.”

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